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Daily Shipping: We ship daily, Monday to Friday.
Free Shipping: Free nationwide shipping for orders over $200 within New Zealand.
Note: Overnight delivery is not guaranteed if there are delays with our courier.
Orders are processed as soon as possible within standard business hours. You will receive a confirmation email with a tracking link once your order has shipped. If your item is out of stock or delayed, we will advise you by email as soon as possible.
To lodge an enquiry or make a claim, please contact NZ Post Customer Service online or call 09 977 0102. We will follow up with NZ Post, who will update us once their investigation is complete. If a claim is required, we will submit the claim documents to NZ Post. Once the claim is accepted, a replacement will be sent out to you.
Track your order at www.nzpost.co.nz.