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If you're not completely satisfied with your KYOZEN purchase you are welcome to exchange it for a full refund, store credit or an alternative product, within 14 days of your purchase.
Please be advised that return shipping costs are non-refundable. To ensure your return is processed smoothly, kindly follow our updated return instructions. We cannot be held responsible for returns sent without prior authorization.
Send us an email at admin@kyozen.co.nz and included your order number to begin the return process, we will get in touch shortly.